
STORE POLICY
Customer Care
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Welcome to our Customer Care page! At Plane & Simple Co., we’re dedicated to providing you with exceptional service and high-quality travel products designed to make your journeys easier and more enjoyable. If you have any questions or need assistance, we’re here to help every step of the way.
Feel free to contact us with any inquiries or feedback. You can reach our support team via email at contact@planeandsimpleco.com. Our team is available from 9 AM to 5 PM GMT, Monday through Friday. We strive to respond to all queries within 24 hours because we value your time and your trust in our brand.
Privacy & Safety
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Welcome to the Privacy & Safety Policy section of Plane & Simple Co. Here, we are committed to protecting your privacy and ensuring the security of your personal information. We want you to understand how we collect, use, and safeguard the details you provide when engaging with our services.
How We Use Your Information:
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Payment Processing: We utilize trusted third-party banking services to verify and process your payments securely. This means we do not store your credit card information directly; it is handled by professionals who specialize in payment security.
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Data Collection: We collect personal information such as your name, email address, and shipping details when you make a purchase. This data helps us fulfill your order accurately and allows us to improve your shopping experience.
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Post-Purchase Contact: After your purchase is successfully completed, we may contact you to confirm your order, provide shipping updates, or request feedback to ensure your satisfaction. Expect these communications within a few days following your purchase.
Safeguarding Your Information: Your privacy is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include using secure servers, encrypted data transmissions, and compliance with international data protection regulations.
Transparency and Trust: We believe in transparency and open communication. If you have any questions about how we handle your data, please feel free to reach out to us at privacy@planeandsimpleco.com. We are committed to responding to your inquiries promptly and with as much detail as necessary to reassure you of the safety of your personal data.
We encourage you to review our policy regularly to stay informed about how we are protecting your information. By using our site and services, you consent to the terms of this privacy policy. Your continued trust and engagement with Plane & Simple Co. are important to us, and we strive to maintain that trust by handling your information responsibly and with integrity.
Wholesale Inquiries
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Welcome to our Wholesale Inquiries section! At Plane & Simple Co., we offer an exciting opportunity for retailers to carry our innovative travel products. Our uniquely designed, space-saving backpacks are perfect for any store aiming to offer top-quality items that appeal to savvy travelers.
If you’re interested in adding our products to your lineup, we’d love to hear from you. We provide competitive wholesale pricing, marketing support, and the high-quality craftsmanship that our retail partners and their customers expect. For more details or to start the conversation, please contact us at contact@planeandsimpleco.com. Let's discuss how we can work together to meet the needs of travelers seeking smart, stylish, and practical solutions.
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments